{"id":5513,"date":"2026-01-22T12:00:28","date_gmt":"2026-01-22T10:00:28","guid":{"rendered":"https:\/\/moval-srl.it\/?p=5513"},"modified":"2026-01-21T11:30:05","modified_gmt":"2026-01-21T09:30:05","slug":"customer-care-continuous-support-for-your-brass-components","status":"publish","type":"post","link":"https:\/\/moval-srl.it\/en\/customer-care-continuous-support-for-your-brass-components\/","title":{"rendered":"Customer care: continuous support for your brass components"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Being a simple supplier is not enough. At Moval, we believe that the real value lies in becoming a strategic partner for our customers, <\/span><b>offering technical and operational support at every stage of the project<\/b><span style=\"font-weight: 400;\">, even after the component has been delivered.<\/span><\/p>\n<p><iframe loading=\"lazy\" title=\"Customer care: continuous support for your brass components \ud83e\udd1d\" src=\"https:\/\/www.youtube.com\/embed\/wkSiu3UvQZk?cc_load_policy=1&amp;hl=en\" width=\"523\" height=\"930\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><\/iframe><\/p>\n<h3><b>Constant dialogue with the technical department<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Our <\/span><b>customer care<\/b><span style=\"font-weight: 400;\"> service was created to ensure <\/span><b>continuity, responsiveness and reliability<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We support our customers right from the initial engineering stages, but our commitment does not end with production: even after delivering the component, <\/span><b>we are available for any technical requests, clarifications or checks.<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Our specialised internal departments are able to quickly meet every need, prevent critical issues and maintain high process efficiency.<\/span><\/p>\n<h3><b>Language support for international customers<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">To ensure clear and smooth communication, we offer a <\/span><b>multilingual sales service<\/b><span style=\"font-weight: 400;\"> that handles requests in a simple, straightforward and professional way.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is a real benefit that, by simplifying relations with foreign technical teams, makes <\/span><b>project management easier<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><b>Assistance with certifications and regulatory compliance<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">We are aware of how important it is today to rely on components that are<\/span><b> certified and compliant with international regulations<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That is why we offer our customers dedicated support in <\/span><b>managing mandatory declarations<\/b><span style=\"font-weight: 400;\">, including:<\/span><\/p>\n<ul>\n<li aria-level=\"1\"><b>REACH<\/b><\/li>\n<li aria-level=\"1\"><b>RoHS<\/b><\/li>\n<li aria-level=\"1\"><b>CMR<\/b><\/li>\n<li aria-level=\"1\"><b>SCIP<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">We provide you with all the necessary documentation in an accurate and up-to-date manner, so you can focus on your business, <\/span><b>confident that every regulatory aspect is under control.<\/b><\/p>\n<p><b>Would you like to find out more about our customer care service?<\/b><span style=\"font-weight: 400;\"><a href=\"https:\/\/moval-srl.it\/en\/contacts\/\"> Contact us,<\/a> we will be glad to discuss your needs and offer our customised support for your project.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Being a simple supplier is not enough. At Moval, we believe that the real value lies in becoming a strategic partner for our customers, offering technical and operational support at every stage of the project, even after the component has been delivered.<\/p>\n","protected":false},"author":5,"featured_media":5507,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer care: continuous support for your brass components - Moval - Bespoke brass<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/moval-srl.it\/en\/customer-care-continuous-support-for-your-brass-components\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer care: continuous support for your brass components - Moval - Bespoke brass\" \/>\n<meta property=\"og:description\" content=\"Being a simple supplier is not enough. At Moval, we believe that the real value lies in becoming a strategic partner for our customers, offering technical and operational support at every stage of the project, even after the component has been delivered.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/moval-srl.it\/en\/customer-care-continuous-support-for-your-brass-components\/\" \/>\n<meta property=\"og:site_name\" content=\"Moval - Bespoke brass\" \/>\n<meta property=\"article:published_time\" content=\"2026-01-22T10:00:28+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-21T09:30:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/moval-srl.it\/wp-content\/uploads\/2026\/01\/Moval-Blog.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1300\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"NOVANTA9 - Marketing\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"NOVANTA9 - Marketing\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/moval-srl.it\/en\/customer-care-continuous-support-for-your-brass-components\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/moval-srl.it\/en\/customer-care-continuous-support-for-your-brass-components\/\"},\"author\":{\"name\":\"NOVANTA9 - Marketing\",\"@id\":\"https:\/\/moval-srl.it\/en\/#\/schema\/person\/f06868014fcdbf441f1b6fd3b7a56d83\"},\"headline\":\"Customer care: continuous support for your brass components\",\"datePublished\":\"2026-01-22T10:00:28+00:00\",\"dateModified\":\"2026-01-21T09:30:05+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/moval-srl.it\/en\/customer-care-continuous-support-for-your-brass-components\/\"},\"wordCount\":268,\"publisher\":{\"@id\":\"https:\/\/moval-srl.it\/en\/#organization\"},\"image\":{\"@id\":\"https:\/\/moval-srl.it\/en\/customer-care-continuous-support-for-your-brass-components\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/moval-srl.it\/wp-content\/uploads\/2026\/01\/Moval-Blog.jpg\",\"articleSection\":[\"News\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/moval-srl.it\/en\/customer-care-continuous-support-for-your-brass-components\/\",\"url\":\"https:\/\/moval-srl.it\/en\/customer-care-continuous-support-for-your-brass-components\/\",\"name\":\"Customer care: continuous support for your brass components - Moval - Bespoke brass\",\"isPartOf\":{\"@id\":\"https:\/\/moval-srl.it\/en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/moval-srl.it\/en\/customer-care-continuous-support-for-your-brass-components\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/moval-srl.it\/en\/customer-care-continuous-support-for-your-brass-components\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/moval-srl.it\/wp-content\/uploads\/2026\/01\/Moval-Blog.jpg\",\"datePublished\":\"2026-01-22T10:00:28+00:00\",\"dateModified\":\"2026-01-21T09:30:05+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/moval-srl.it\/en\/customer-care-continuous-support-for-your-brass-components\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/moval-srl.it\/en\/customer-care-continuous-support-for-your-brass-components\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/moval-srl.it\/en\/customer-care-continuous-support-for-your-brass-components\/#primaryimage\",\"url\":\"https:\/\/moval-srl.it\/wp-content\/uploads\/2026\/01\/Moval-Blog.jpg\",\"contentUrl\":\"https:\/\/moval-srl.it\/wp-content\/uploads\/2026\/01\/Moval-Blog.jpg\",\"width\":1300,\"height\":600},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/moval-srl.it\/en\/customer-care-continuous-support-for-your-brass-components\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/moval-srl.it\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Customer care: continuous support for your brass components\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/moval-srl.it\/en\/#website\",\"url\":\"https:\/\/moval-srl.it\/en\/\",\"name\":\"Moval - Bespoke brass\",\"description\":\"Componenti personalizzati in ottone\",\"publisher\":{\"@id\":\"https:\/\/moval-srl.it\/en\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/moval-srl.it\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/moval-srl.it\/en\/#organization\",\"name\":\"Moval srl - Stampaggio a caldo e lavorazione ottone\",\"url\":\"https:\/\/moval-srl.it\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/moval-srl.it\/en\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/moval-srl.it\/wp-content\/uploads\/2019\/12\/moval-brass-components.png\",\"contentUrl\":\"https:\/\/moval-srl.it\/wp-content\/uploads\/2019\/12\/moval-brass-components.png\",\"width\":220,\"height\":90,\"caption\":\"Moval srl - Stampaggio a caldo e lavorazione ottone\"},\"image\":{\"@id\":\"https:\/\/moval-srl.it\/en\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.linkedin.com\/company\/moval-srl\/about\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/moval-srl.it\/en\/#\/schema\/person\/f06868014fcdbf441f1b6fd3b7a56d83\",\"name\":\"NOVANTA9 - Marketing\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/moval-srl.it\/en\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/072254100d5857fec8e7d7e70a1ebd19?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/072254100d5857fec8e7d7e70a1ebd19?s=96&d=mm&r=g\",\"caption\":\"NOVANTA9 - Marketing\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Customer care: continuous support for your brass components - Moval - Bespoke brass","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/moval-srl.it\/en\/customer-care-continuous-support-for-your-brass-components\/","og_locale":"en_US","og_type":"article","og_title":"Customer care: continuous support for your brass components - Moval - Bespoke brass","og_description":"Being a simple supplier is not enough. At Moval, we believe that the real value lies in becoming a strategic partner for our customers, offering technical and operational support at every stage of the project, even after the component has been delivered.","og_url":"https:\/\/moval-srl.it\/en\/customer-care-continuous-support-for-your-brass-components\/","og_site_name":"Moval - Bespoke brass","article_published_time":"2026-01-22T10:00:28+00:00","article_modified_time":"2026-01-21T09:30:05+00:00","og_image":[{"width":1300,"height":600,"url":"https:\/\/moval-srl.it\/wp-content\/uploads\/2026\/01\/Moval-Blog.jpg","type":"image\/jpeg"}],"author":"NOVANTA9 - Marketing","twitter_card":"summary_large_image","twitter_misc":{"Written by":"NOVANTA9 - Marketing","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/moval-srl.it\/en\/customer-care-continuous-support-for-your-brass-components\/#article","isPartOf":{"@id":"https:\/\/moval-srl.it\/en\/customer-care-continuous-support-for-your-brass-components\/"},"author":{"name":"NOVANTA9 - Marketing","@id":"https:\/\/moval-srl.it\/en\/#\/schema\/person\/f06868014fcdbf441f1b6fd3b7a56d83"},"headline":"Customer care: continuous support for your brass components","datePublished":"2026-01-22T10:00:28+00:00","dateModified":"2026-01-21T09:30:05+00:00","mainEntityOfPage":{"@id":"https:\/\/moval-srl.it\/en\/customer-care-continuous-support-for-your-brass-components\/"},"wordCount":268,"publisher":{"@id":"https:\/\/moval-srl.it\/en\/#organization"},"image":{"@id":"https:\/\/moval-srl.it\/en\/customer-care-continuous-support-for-your-brass-components\/#primaryimage"},"thumbnailUrl":"https:\/\/moval-srl.it\/wp-content\/uploads\/2026\/01\/Moval-Blog.jpg","articleSection":["News"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/moval-srl.it\/en\/customer-care-continuous-support-for-your-brass-components\/","url":"https:\/\/moval-srl.it\/en\/customer-care-continuous-support-for-your-brass-components\/","name":"Customer care: continuous support for your brass components - Moval - Bespoke brass","isPartOf":{"@id":"https:\/\/moval-srl.it\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/moval-srl.it\/en\/customer-care-continuous-support-for-your-brass-components\/#primaryimage"},"image":{"@id":"https:\/\/moval-srl.it\/en\/customer-care-continuous-support-for-your-brass-components\/#primaryimage"},"thumbnailUrl":"https:\/\/moval-srl.it\/wp-content\/uploads\/2026\/01\/Moval-Blog.jpg","datePublished":"2026-01-22T10:00:28+00:00","dateModified":"2026-01-21T09:30:05+00:00","breadcrumb":{"@id":"https:\/\/moval-srl.it\/en\/customer-care-continuous-support-for-your-brass-components\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/moval-srl.it\/en\/customer-care-continuous-support-for-your-brass-components\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/moval-srl.it\/en\/customer-care-continuous-support-for-your-brass-components\/#primaryimage","url":"https:\/\/moval-srl.it\/wp-content\/uploads\/2026\/01\/Moval-Blog.jpg","contentUrl":"https:\/\/moval-srl.it\/wp-content\/uploads\/2026\/01\/Moval-Blog.jpg","width":1300,"height":600},{"@type":"BreadcrumbList","@id":"https:\/\/moval-srl.it\/en\/customer-care-continuous-support-for-your-brass-components\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/moval-srl.it\/en\/"},{"@type":"ListItem","position":2,"name":"Customer care: continuous support for your brass components"}]},{"@type":"WebSite","@id":"https:\/\/moval-srl.it\/en\/#website","url":"https:\/\/moval-srl.it\/en\/","name":"Moval - Bespoke brass","description":"Componenti personalizzati in ottone","publisher":{"@id":"https:\/\/moval-srl.it\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/moval-srl.it\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/moval-srl.it\/en\/#organization","name":"Moval srl - Stampaggio a caldo e lavorazione ottone","url":"https:\/\/moval-srl.it\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/moval-srl.it\/en\/#\/schema\/logo\/image\/","url":"https:\/\/moval-srl.it\/wp-content\/uploads\/2019\/12\/moval-brass-components.png","contentUrl":"https:\/\/moval-srl.it\/wp-content\/uploads\/2019\/12\/moval-brass-components.png","width":220,"height":90,"caption":"Moval srl - Stampaggio a caldo e lavorazione ottone"},"image":{"@id":"https:\/\/moval-srl.it\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.linkedin.com\/company\/moval-srl\/about\/"]},{"@type":"Person","@id":"https:\/\/moval-srl.it\/en\/#\/schema\/person\/f06868014fcdbf441f1b6fd3b7a56d83","name":"NOVANTA9 - Marketing","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/moval-srl.it\/en\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/072254100d5857fec8e7d7e70a1ebd19?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/072254100d5857fec8e7d7e70a1ebd19?s=96&d=mm&r=g","caption":"NOVANTA9 - Marketing"}}]}},"_links":{"self":[{"href":"https:\/\/moval-srl.it\/en\/wp-json\/wp\/v2\/posts\/5513"}],"collection":[{"href":"https:\/\/moval-srl.it\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/moval-srl.it\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/moval-srl.it\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/moval-srl.it\/en\/wp-json\/wp\/v2\/comments?post=5513"}],"version-history":[{"count":1,"href":"https:\/\/moval-srl.it\/en\/wp-json\/wp\/v2\/posts\/5513\/revisions"}],"predecessor-version":[{"id":5515,"href":"https:\/\/moval-srl.it\/en\/wp-json\/wp\/v2\/posts\/5513\/revisions\/5515"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/moval-srl.it\/en\/wp-json\/wp\/v2\/media\/5507"}],"wp:attachment":[{"href":"https:\/\/moval-srl.it\/en\/wp-json\/wp\/v2\/media?parent=5513"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/moval-srl.it\/en\/wp-json\/wp\/v2\/categories?post=5513"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/moval-srl.it\/en\/wp-json\/wp\/v2\/tags?post=5513"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}