03 Mar How we make sure the customer receives a product that meets his expectations
At Moval, we have a stated aim: to ensure that every hot-forged and CNC-machined brass component perfectly meets the customer’s expectations.
To achieve this standard, we adopt a structured, customisation-oriented process in which every step is designed to maximise quality and precision.
A constant dialogue with the customer
The basis of our strategy is a constant dialogue with the customer’s technical department. From the very first stages of development, we share the key elements of the production cycle and carefully analyse the technical specifications provided. This allows us to identify the best solutions for the realisation of the component and to foresee any criticalities even before the production starts.
We ask the customer to provide us, when possible, with physical samples of the component to be manufactured. These allow us to detect fundamental details that are sometimes not evident in the technical drawings.
Simulation and optimisation of the production process
The industrialisation of the part involves the use of advanced software that allows us to simulate the production process. This step is essential to verify technical feasibility, optimise the use of raw materials and reduce waste.
Thanks to these preliminary analyses, we guarantee the customer a product that not only complies with specifications, but is also optimised in terms of performance and cost.
Selection of raw material and high-precision processing
A quality product comes from selecting the best raw material. For this reason, we rely exclusively on top-quality brass suppliers, who guarantee us materials with high mechanical and chemical properties.
The entire production process – from hot pressing to machining with CNC transfer machines – is set up to ensure maximum component reliability, even in the most demanding applications.
Metrological controls and ensured quality
To ensure that each component fulfils the agreed specifications, we have developed a strict quality control system. We carry out regular metrological checks on the production line, monitoring dimensions and surfaces with advanced measuring tools.
These checks, carried out at fixed intervals agreed with the customer, allow us to maintain a high level of quality and to react promptly to any non-conformities.
Conclusion
Our philosophy is clear: a customised product must fit perfectly into the customer’s production process. That is why our commitment doesn’t stop at production, but also includes technical support, raw material selection and strict quality control.
Would you like to find out more about our approach and how we can support you in the production of your brass components? Contact us.